Terms of Service

Last updated: December 1, 2024

Welcome to Synchroni. These Terms of Service ("Terms") govern your access to and use of the Synchroni platform, products, and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. Please read these Terms carefully before using the Platform.

1. Definitions

In these Terms of Service, the following definitions apply: "Synchroni," "we," "us," or "our" refers to Synchroni Technologies Private Limited and its subsidiaries. "Platform" refers to all Synchroni products, services, and applications, including but not limited to SkillSynQ, SkillSynQ, and associated AI tools. "User," "you," or "your" refers to any individual or entity accessing or using the Platform. "Content" refers to any text, data, information, graphics, or materials uploaded, submitted, or transmitted through the Platform. "Services" refers to all features, functionalities, and offerings provided through the Platform.

2. Acceptance of Terms

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform. Your continued use of the Platform following any modifications to these Terms constitutes acceptance of the revised Terms.

3. Eligibility

To use the Platform, you must: • Be at least 18 years of age, or the age of legal majority in your jurisdiction • Have the legal capacity to enter into a binding agreement • Not be prohibited from using the Platform under applicable laws If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration & Responsibilities

To access certain features of the Platform, you may be required to create an account. When registering, you agree to: • Provide accurate, current, and complete information • Maintain and update your information as necessary • Keep your login credentials confidential and secure • Notify us immediately of any unauthorized access to your account • Accept responsibility for all activities that occur under your account We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

5. Use of the Platform

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purposes. You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not: • Use the Platform in any manner that could damage, disable, or impair its operation • Attempt to gain unauthorized access to any portion of the Platform • Use automated systems or software to extract data from the Platform • Interfere with other users' access to or use of the Platform

6. Intellectual Property

All intellectual property rights in the Platform, including but not limited to software, algorithms, designs, trademarks, logos, and documentation, are owned by Synchroni or its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property except as expressly stated herein. You may not copy, modify, distribute, sell, or lease any part of the Platform or its underlying technology without our prior written consent.

7. Content Ownership & License

You retain ownership of any Content you submit to the Platform. By submitting Content, you grant Synchroni a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such Content solely for the purpose of providing and improving the Services. You represent and warrant that you have all necessary rights to submit the Content and that it does not infringe upon any third-party rights.

8. Data & Privacy

Your use of the Platform is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Platform, you consent to the collection and use of your data as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security.

9. Subscription, Payment & Billing

Certain features of the Platform may require a paid subscription. By subscribing to a paid plan, you agree to: • Pay all applicable fees as specified at the time of purchase • Provide accurate billing information • Authorize us to charge your designated payment method Subscription fees are billed in advance on a recurring basis. You may cancel your subscription at any time, but no refunds will be provided for partial billing periods unless otherwise specified. We reserve the right to modify pricing with reasonable notice to subscribers.

10. Prohibited Activities

You agree not to engage in any of the following prohibited activities: • Violating any applicable laws, regulations, or third-party rights • Uploading malicious code, viruses, or harmful software • Harassing, threatening, or defaming other users • Impersonating any person or entity • Engaging in fraudulent or deceptive practices • Circumventing security measures or access controls • Using the Platform for unauthorized commercial purposes • Collecting user information without consent

11. Service Availability & Updates

We strive to provide reliable access to the Platform but do not guarantee uninterrupted availability. The Platform may be temporarily unavailable due to: • Scheduled maintenance or updates • Technical difficulties or system failures • Circumstances beyond our reasonable control We may modify, update, or discontinue features of the Platform at any time with or without notice.

12. Third-Party Services

The Platform may integrate with or contain links to third-party services, websites, or applications. We do not control or endorse third-party services and are not responsible for their content, privacy practices, or terms of use. Your use of third-party services is at your own risk and subject to their respective terms and policies.

13. Limitation of Liability

To the maximum extent permitted by applicable law: Synchroni shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability for any claims arising from these Terms or your use of the Platform shall not exceed the amount you paid to us in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Synchroni, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: • Your use of the Platform • Your violation of these Terms • Your violation of any third-party rights • Your Content submitted to the Platform

15. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination: • Your right to use the Platform will cease immediately • We may delete your account and associated data • Provisions that by their nature should survive termination shall remain in effect You may terminate your account at any time by contacting us or using the account settings.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

17. Dispute Resolution

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at legal@synchroni.ai. If the dispute cannot be resolved informally within thirty (30) days, either party may proceed with formal dispute resolution as provided in these Terms. You agree to waive any right to participate in class action lawsuits or class-wide arbitration against Synchroni.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will: • Update the "Last updated" date at the top of this page • Notify users through email or prominent notice on the Platform Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

19. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us: Synchroni Technologies Private Limited Email: legal@synchroni.ai We will respond to inquiries within a reasonable timeframe.

Revision Policy

We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a notice on our Platform prior to the changes taking effect. We recommend reviewing these Terms periodically to stay informed about how Synchroni protects your rights and governs your use of our services.

Questions regarding these Terms?
Email: legal@synchroni.ai